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With their organic reach plummeting, many brands worry that Facebook is becoming indifferent to their wants and needs. Well, that fear seems justified, based on a catty comment from Facebook's PR chief.
Food site Eat24 cooked up a lot of buzz with its "breakup letter" to Facebook, in which it said it was closing down its page (which has 70,000 likes)—saying Facebook is becoming a pay-for-play service instead of a true social network. Such criticisms are nothing new.
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