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Those of you who are frequently on the road visiting clients surely have an array of disturbing travel woes, whether it's delayed flights or sketchy hotel rooms. Most suffer travel indignities stoically; others use their social-media megaphones. This latter approach often fizzles. Delta seems pretty immune to social-media squeaky wheels. It ignored Joseph Jaffe's "Delta Skelter" campaign for two years and weathered UPS whiteboard guy/Martin Agency creative director Andy Azula's rant about a ruined family vacation.
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