The Rise of the Retail Clinic

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Though still a tiny part of the nation’s healthcare system, retail clinics have gained a satisfied constituency. In a Wall Street Journal Online/Harris Interactive survey, 7 percent of adults said they or an immediate family member have used such a clinic — up from 5 percent last year, but matching the number saying the same in 2006. Among those who use the clinics (typically situated in chain stores and staffed by nurse practitioners and physicians assistants), 90 percent said they’re satisfied with the quality of care they received, including 57 percent “very satisfied.”

While acknowledging their convenience, the public at large remains wary of retail clinics.

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