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Planning can help, but only by keeping it simple

I welcome the domestication of planning [Feature, March 31]. I’ve been planning for a couple of decades and have always been open to new and innovative techniques that create closer connections with consumers. At the same time, one has to watch only a little TV each evening to witness the overthinking and overintellectualization that makes a lot of advertising irrelevant to consumers.

Can someone please point me to a successful campaign that couldn’t have been conceived without an understanding of chaos theory, quantum physics or neo-Darwinism? The truth, whether we like it or not, is that most of us are charged with getting an average consumer to make choices about fairly mundane things in his or her life—which toilet tissue to use, which can of soda to grab, which credit card to pull out.



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