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Chinese consumers launched a sustained off- and online attack on U.S. chain KFC over a coupon promotion it ran last week but quickly canceled after coupons from unofficial Web sites began turning up at its stores.
Disgruntled consumers argued and threatened KFC staff after an announcement from its China headquarters that a promotion, offering 50 percent off some items, was being canceled due to a number of unauthorized coupons being presented.
Police were called to some KFC restaurants where the coupons were rejected as customers became agitated, upturning furniture and staging sit-ins for several hours in protest.
A statement from KFC China stated the second and third rounds of the promotion were canceled as the company became aware that Web sites were offering the coupons without authority and apologized for the inconvenience.
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