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WASHINGTON — Juno Online Services Inc. and Gateway Inc. agreed to settle Federal Trade Commission charges of deceptive advertising for “free” Internet service.
The two prominent firms didn’t admit any wrongdoing but agreed to change how they describe Internet-access services that are nominally free but include additional charges for heavy use or are difficult to cancel after a trial period, the FTC said. The firms also agreed to refund improper charges to subscribers.
“These so-called ‘free’ Internet access offers were anything but,” said FTC consumer-protection chief Jodie Bernstein.
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