Financial Client USAA Drops Campbell Ewald as Agency Reels From Racist Email Controversy

Account had been with IPG shop since 2008

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Insurance and financial service firm USAA has canceled its contract with Campbell Ewald, which had been its agency of record since 2008.

"USAA has given Campbell Ewald notice of contract termination," public affairs director Roger Wildermuth told Adweek today. "We will be searching for a new agency that aligns with USAA's culture and core values."

Wildermuth declined to provide further details about the decision or the pending agency review, but this news follows today's announcement that Campbell Ewald ceo Jim Palmer has been fired by holding company Interpublic Group in the wake of a controversy over a racist email sent by a creative director in the agency's San Antonio office late last year.

An IPG spokesperson told Adweek that the holding company will attempt to retain the business.

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