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Despite the departure of a United Air Lines CEO who was particularly close to Pat Fallon and a record-setting quarterly loss at the carrier, Fallon executives remain guardedly optimistic about the future with their largest global client.
Although Fallon executives have not met with new United CEO John Creighton since he took the top post last week, executives at the airline continued to express confidence in the agency and its work, particularly the ads that have rolled out since the Sept.
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