Creative > Ad of the Day

Ad of the Day

American Express "Members Moments"

Brand: American Express Card
Agency: Ogilvy & Mather
Review Date: November 26, 2008

American Express has given us some great celebrity-driven commercials in the past (backstage at The Ellen DeGeneres show remains one of my all-time favorites). A new spot breaking tomorrow out of Ogilvy gives viewers four more personal card member stories, this time all in one spot. Musician Dave Matthews, actress Gwyneth Paltrow, producer Brian Grazer and entertainer Tina Turner each discuss in the voiceover what it feels like to become a card member and the value it has had in shaping their lives. The spot begins with a shot of a concert crowd and Matthews talking about how having people believe in your dreams, i.e., American Express, makes all the difference in the world. Paltrow discusses how her mom inspired her; Grazer, the producer behind films such as The Da Vinci Code and A Beautiful Mind, tells how having “someone you respect validate you” builds confidence; and ends with Turner, who tells viewers that she knew she had “the goods” to make it as a singer, “I just had to get my freedom.” There is no mention of the abusive ex with which she began her career, Ike, but that context is there as she discusses her achievement of personal freedom with the help of AmEx (the spot notes she has been a card member since 1977, a year after she split with Ike). All in all, the spot gives viewers a few seemingly heartfelt moments with these stars through the narration, but cramming the four of them together and using archival footage rather than telling their stories in unique styles that match their personalities as the brand has done in the past (the quirkiness of director Wes Anderson on the set) seems to short shrift what could otherwise be more compelling brand stories.--Eleftheria Parpis

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Overall rating:
(2.82 ) Good

22 Comments
  • 1. Joel comments:
    December 30, 2008

    This ad appeals to your intelligence. Very much in sync with an Amex card holder


  • 2. PT AZ comments:
    December 26, 2008

    I think it is good, I do. But, I also think they missed a great opportunity to link creative with brand strategy by connecting their products more to the stories. I felt like there was no brand message just a compilations of great stories that could have been inserted on any ad campaign? I would have liked maybe two stories & some how inserting product into those personal journeys. The execution was done well. But where was the Brand Differentiator? Those moments happen because.....?


  • 3. amy comments:
    December 10, 2008

    i love all the amex ads. This isn't their best but I still enjoyed it.


  • 4. looloo comments:
    December 09, 2008

    Word!


  • 5. axterix comments:
    December 09, 2008

    I'm also single and can't get women. I'm pretty sad


  • 6. instigator comments:
    December 09, 2008

    music is great. Maybe there was a tight deadline. All the other Amex ads are great.


  • 7. axterix comments:
    December 09, 2008

    Fine, I'm just bitter. Not bad actually.


  • 8. axterix comments:
    December 09, 2008

    Fine, I'm just bitter. Not bad actually.


  • 9. Evan comments:
    December 09, 2008

    Love the music and the execution. I mean think about the product people...


  • 10. THE MAN comments:
    December 09, 2008

    Great work.


  • 11. Ogilvy people comments:
    December 08, 2008

    Like ASD shouldn't rate their own work. It's not good.


  • 12. asd comments:
    December 06, 2008

    It is one of the best ads I've ever seen. 4 interrelated moments that are nonethless intimate and personal. 4 perfectly chosen people. member since date was linked to each narrative, and that of course drives the connection to the brand. remarkably good ad. can't think of a better one I've seen this year.


  • 13. axterix comments:
    December 05, 2008

    crap - Chris M, time to move on.


  • 14. axterix comments:
    December 05, 2008

    crap - Chris M, time to move on.


  • 15. passerby comments:
    December 04, 2008

    To me this ad is just so so .but the tone makes me comfortable . David Ogilvy is huge in my mind . but ,nowadays,Ogilvy&Mather 's works ,i have no idea what to say .Even the whole ad industry chocked ,we don't know what kind of ad is great.but when we saw it ,we know. And those ads make me happy .But not that much . In our country , perfect ad is not too much . Sometimes we look at the bright side : We have a good future .


  • 16. Pistol comments:
    December 02, 2008

    I'm glad they are back to celebrities but the execution is lame...Why they never stick to anything?


  • 17. 666 comments:
    December 02, 2008

    At least they are back to a big brand message... but they have no money and a lot of internal infight... I would call it "erratic"... perhaps they should give the whole thing to Crispin and try something new...


  • 18. Castaway comments:
    December 02, 2008

    Really bad... what happened to the great Amex creative... They are loosing their mojo!!!


  • 19. AJL comments:
    November 29, 2008

    I thought this ad was for jeans when I first saw this - because of the way "empowered" was written. Not the best.


  • 20. Sad comments:
    November 29, 2008

    To see Ogilvy fall to this level. They used to have some real creative talent, but those working on AMEX now are clearly not.


  • 21. cognoscenti comments:
    November 27, 2008

    Ogilvy has been in a death spiral for the past few years. Sadly (have some friends who are still there) nothing new. Time for Chris to let some new povs in.


  • 22. Struggling comments:
    November 26, 2008

    AmEx stock is down 60%. The creative their agency is putting out this year is down 300%.


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