ADWEEK WEB
Community > Columns > Other Columns
SaveE-mailPrintMost PopularRSSReprints

Page 1 of 2


FTC's Privacy Roundtable Series: What Can Marketers Expect?

Feb 4, 2010

-By Reed Freeman


The Federal Trade Commission has now held the second of its three privacy roundtable events. The first, on Dec. 7, focused on data collection and use online and offline, including consumer expectations surrounding various practices and the state of self-regulation. The second roundtable, held Jan. 28 in Berkeley, Calif., focused on how technology can affect consumer privacy -- both privacy-enhancing means and in ways that may threaten consumer privacy. The third event (March 17 in Washington, D.C.) will focus on several themes, including how to safeguard health data and other sensitive consumer information.

One common thread that has run through the roundtables so far is the FTC's apparent concern that there's a gap between what consumers know and assume, and what actually happens with their data. This was reiterated last week by the remarks of David Vladek, director of the FTC's Bureau of Consumer Protection, and commissioner Pamela Jones Harbour.

So, where is the FTC headed with this series? What is the likely outcome? What form will that take? These, of course, are the $64,000 questions and no one, not even the FTC itself, knows the answers at this stage.

The FTC has made clear that it's seeking a new privacy framework. The roundtables are designed to provide a record from which to build that framework. The framework would then be used by to apply the FTC's authority under Section 5 of the FTC Act (which prohibits unfair and deceptive acts and practices in national commerce) to companies' privacy practices to determine whether they are compliant.

What will this framework look like? At this stage, I think it will be a sliding scale, where greater transparency and choice mechanisms will be required as the privacy risks, including the risk of identity theft, go up.

This sliding scale is likely to include a component relating to the FTC's view of consumers' reasonable expectations of how their data will be used and shared under the circumstances. There are some clues that this is the way things are going. The FTC has stated that it does not think that past frameworks have been a complete solution. According to the commission, the "notice and choice" framework was helpful in terms of improving transparency and consumer choice, but it has resulted in privacy policies that consumers struggle to read and understand. The "harms-based approach" that followed -- focusing the commission's limited recourses on the activities that cause the most harm -- was also helpful (it resulted in the popular Do Not Call List), but too limited to protect the privacy of all consumers. It seems unlikely at this stage that the commission will throw these children out with the privacy bathwater, and more likely that it will incorporate them into a broader framework. 

What form will the new framework take?  Again, we have a clue: the FTC has said that it will issue a report in June or July 2010. This could be a staff report, a commission report or even a report to Congress. The latter seems unlikely at this stage, but if the commission were to issue such an FTC report, as it did on privacy in 2000, it may also propose new legislation or new aspects to legislation that is now pending in Congress. 



Want to write an opinion column? To send your idea and/or a draft, click here

FTC's Privacy Roundtable Series: What Can Marketers Expect?

Feb 4, 2010

-By Reed Freeman


The Federal Trade Commission has now held the second of its three privacy roundtable events. The first, on Dec. 7, focused on data collection and use online and offline, including consumer expectations surrounding various practices and the state of self-regulation. The second roundtable, held Jan. 28 in Berkeley, Calif., focused on how technology can affect consumer privacy -- both privacy-enhancing means and in ways that may threaten consumer privacy. The third event (March 17 in Washington, D.C.) will focus on several themes, including how to safeguard health data and other sensitive consumer information.

One common thread that has run through the roundtables so far is the FTC's apparent concern that there's a gap between what consumers know and assume, and what actually happens with their data. This was reiterated last week by the remarks of David Vladek, director of the FTC's Bureau of Consumer Protection, and commissioner Pamela Jones Harbour.

So, where is the FTC headed with this series? What is the likely outcome? What form will that take? These, of course, are the $64,000 questions and no one, not even the FTC itself, knows the answers at this stage.

The FTC has made clear that it's seeking a new privacy framework. The roundtables are designed to provide a record from which to build that framework. The framework would then be used by to apply the FTC's authority under Section 5 of the FTC Act (which prohibits unfair and deceptive acts and practices in national commerce) to companies' privacy practices to determine whether they are compliant.

What will this framework look like? At this stage, I think it will be a sliding scale, where greater transparency and choice mechanisms will be required as the privacy risks, including the risk of identity theft, go up.

This sliding scale is likely to include a component relating to the FTC's view of consumers' reasonable expectations of how their data will be used and shared under the circumstances. There are some clues that this is the way things are going. The FTC has stated that it does not think that past frameworks have been a complete solution. According to the commission, the "notice and choice" framework was helpful in terms of improving transparency and consumer choice, but it has resulted in privacy policies that consumers struggle to read and understand. The "harms-based approach" that followed -- focusing the commission's limited recourses on the activities that cause the most harm -- was also helpful (it resulted in the popular Do Not Call List), but too limited to protect the privacy of all consumers. It seems unlikely at this stage that the commission will throw these children out with the privacy bathwater, and more likely that it will incorporate them into a broader framework. 

What form will the new framework take?  Again, we have a clue: the FTC has said that it will issue a report in June or July 2010. This could be a staff report, a commission report or even a report to Congress. The latter seems unlikely at this stage, but if the commission were to issue such an FTC report, as it did on privacy in 2000, it may also propose new legislation or new aspects to legislation that is now pending in Congress. 



This could be in the form of an amendment to the FTC Improvements Act, now pending in the Senate (having been passed by the House). That bill would give the FTC broad powers, including the ability to seek civil penalties in Section 5 cases for the first time, an easier and quicker mechanism for creating new trade regulation rules, and the express authority to sue not only those who violate the FTC Act, but also those who provide "substantial assistance" to those who violate the FTC Act. 

This legislation may be an attractive target for the commission to propose additional authority, such as a Congressional requirement to write a new trade regulation rule on privacy in general or on issues that came up in the roundtables, such as behavioral advertising. 

Whatever form the report takes, and whatever framework the commission adopts, we can expect it to be broader than what we are accustomed to now. In writing comments prior to the third roundtable event, marketers should think carefully about the endgame - the framework -- and share their views on what kind of framework can best protect consumers without unnecessarily stifling innovation or restricting legitimate business activities in a down economy. 

While all comments will be helpful to the FTC, comments from small business are especially meaningful because the sector is the driver of jobs creation in the U.S.

Stay tuned.  We are in for an interesting and eventful 2010.

Reed Freeman is a partner in the Washington, D.C., office of Morrison & Foerster. He can be reached at rfreeman@mofo.com. The comments in this article do not necessarily reflect the opinions of Morrison & Foerster or its clients.

Want to write an opinion column? To send your idea and/or a draft, click here



Post a Comment
Asterisk (*) is a required field.
* Author:
* Comment:
 
The opinions expressed in comments are those of the individual poster. They do not necessarily reflect the views of Adweek or Nielsen Business Media. Attacks of a personal nature and comments that are otherwise inappropriate may be removed.

Other Columns

ben

Internet on Your TV

March 22, 2010

Television is the theater -- but the Internet is where decisions are made. Read Full Article



Our ProductsOur Products

ADWEEK'S CREATIVE NEWSLETTER

A weekly newsletter focusing on the creative community: New campaigns, personnel moves and much more.

SUBSCRIBE

Stay connected to what's happening in the advertising industry with delivery of the print edition and complete online access.

More VideosVideo

Check out the cool video; Amanpour; Eraq; Homer Simpson; Video player for AW Community index and related pages. http://link.brightcove.com/services/link/bcpid1329255401http://www.brightcove.com/channel.jsp?channel=1126101268




Adweek Advertising Home | Advertising Industry News | Creative TV Advertising | Advertising Industry Community | Video Advertising | Advertising Data Center | Advertising Special Reports | Advertising Careers | Advertising Products | Advertising About Us | Advertising Business Statements | Advertising Contact Us | Advertising Opportunities | Ad Licensing | Advertiser FAQ | Advertising Magazine Subscriptions | Advertising News RSS | Online Ad Site Map

© 2010 Adweek. All rights reserved. Terms of Use  |   Privacy Policy