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Publicis New York hired John Biondi as chief experience officer today.
In the newly-created role, Biondi will lead the agency’s experience offering, partnering with chief creative officer Andy Bird and reporting directly to Publicis New York CEO Carla Serrano.
“Technology-driven shifts in behavior have made it increasingly difficult to engage people only through interruptive communications. While communications will always be important, valuable consumer experiences are a vital part of every brand’s ecosystem,” Publicis North America chief digital officer Dawn Winchester told Adweek.
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