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A mother and her teenage son eat a Fazoli's meal at a scientific "Real Food Training" facility in Brokaw's first work for the chain. The kid prefers to communicate via texting, until a lab tech points to instructions on a whiteboard reminding him to "Use mouth words." When he does, mum gapes and asks, "When did your voice change?" It's all about families eating together and sharing real conversation. (Yeah—it doesn't get any more real than that.)
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